Terms and conditions
General terms and conditions of [email protected] GmbH
Häherweg 5, 81827 München
Tel.: +49 170 53 77 572 , Fax.: +49 89 43 70 75 93
E-mail : [email protected], Internet : www.boardingd9.de
1. Conclusion of the contract
1.1. The contract is concluded as soon as the apartment and other services are booked or confirmed or, in case a confirmation is not possible, provided.
2. Arrival and departure
2.1. Except otherwise agreed in writing, rooms/apartments cannot be moved into prior to 3 p.m. on the day of arrival.
2.2. Check-out has to take place by 11 a.m. on the day of departure. In case of non-compliance to this guideline, BoardingD9 has the right to charge 50% of the full room price for the day of departure. In case of a check-out after 3 p.m. we reserve the right to charge the full price of the room on the day of departure.
3. Services, prices
3.1. The description of the apartments and the entire boarding house on the internet under www.boardingd9.de as well as the indications stated in the booking confirmation represent the services/prices which are contractually agreed upon. In the absence of a specific pricing agreement, the prices published in the pricing section of our homepage www.boardingd9.de shall be regarded as content of the contract.
3.2. In case of a change of the amount and percentage of the legal VAT, the agreed price will be adjusted accordingly.
4.1. The price for the apartment must be paid on arrival respectively on the first of each month in advance by wire transfer. Additional services such as car park fees are not included in the apartment price and are to pay along with the payment for the apartment.
4.2. In case of late payment [email protected] has the right to withhold further services ensuing from the current contract as well as the withdrawal from contracts for future services. Moreover, [email protected] has the right to charge the contractor for the damage caused.
4.3. The place of performance for all payment obligations is the location of operations.
4.4. Reimbursement of services the contractor was entitled to but did not make use of is precluded.
5. Cancellation conditions
5.1. Short-term stay ( 1 – 30 days ):
For cancellation made up to 7 days prior to arrival: free of charge
For cancellation made up to 6 to 2 days prior to arrival: 50% charge of the full price
For cancellation made from day 2 prior to arrival: 100% charge of the full price
5.2. Long-term stays (more than 30 days):
For cancellation made up to 14 days prior to arrival: free of charge
For cancellation made up to 13 to 7 days prior to arrival: 50% charge of the full price
For cancellation made from day 7 prior to arrival: 100% charge of the full price
5.3. Trade shows and Octoberfest:
For cancellation made up to 4 weeks prior to arrival: free of charge
For cancellation made up to 4 days prior to arrival: 50% charge of the full price
For cancellation made from day 4 prior to arrival: 100% charge of the full price
5.4. Group bookings (4 apartments or more)
For cancellation made up to 80 days prior to arrival: free of charge
For cancellation made up to 40 days prior to arrival: 50% charge of the full price
For cancellation made up to 20 days prior to arrival: 90% charge of the full price
For cancellation made from day 20 prior to arrival: 100% charge of the full price
The full price is to be understood as confirmed price fort he entire time period of the stay which is hold by [email protected]
5.5. The cancellation period for early departure is 14 days.
5.6. The contractor is liable in case of no-show.
6.1. The tenant is liable for all damages which occur to [email protected] by the tenant, their guests or other persons for whom the tenant is responsible for. This specifically applies also to the following scenarios:
- In case of non-compliance with our fire-protection standards, the tenant, his guests or other persons hold full liability for any costs if the fire department is forced to go into action due to a false alarm.
- In case of loss of the apartment keys a fee of 80,00€ will be charged. If the tenant is in need of a key service outside office hours (9 am till 6 pm), a fee of 80,00€ will be charged.
6.2. In case that the tenant uses the rented premises in another way than contractually agreed, [email protected] has the right to terminate the contract without notice. The tenant is still under the obligation to pay the accommodation provider the agreed payment.
6.3. Should [email protected] be hindered to fulfill services through force majeure or strike, the liability for damages from said force majeure or strike cannot be discharged. [email protected] is, however, obliged to provide equivalent services to the contractee.
6.4. In case [email protected] provides external services, technical or other equipment coming from third parties to the tenant, it is on the name and behalf of the tenant. The tenant is liable for the careful handling and proper return of the equipment and indemnify [email protected] against any third-party claims arising from the provision of such equipment.
6.5. [email protected] holds the liability for
- the correctness of the service descriptions
- the proper fulfillment of the contractually agreed services.
7.1. If a service is not performed at all or not performed as stipulated in the contract and with due diligence, the guest can demand rectification.
7.2. The guest can demand an abatement of the price (reduction) in the amount of the short-fall in services, if services, after a vain demand for redress, are not performed at all or not performed as stipulated in the contract. In the event of a possible occurrence of defective performances, the guest is obliged to take every reasonable effort to contribute to remedying the defect and to keeping possible damages to a minimum. The guest is in particular obliged to immediately notify [email protected] of his complaints. If the guest fails to fulfill these obligations, he is not entitled to claims in this respect.
8. Special regulations
8.1. It is allowed to bring pets along upon request prior to arrival for € 5.00 per day.
8.2. It is not allowed to wash clothes in the apartment. There is a washing machine and tumbler in the basement available free of charge.
8.3. The tenant must indicate the apartment no. in order to ensure reliable mail delivery. There is no liability for any loss, delay, or damage.
8.4. [email protected] is entitled to demand from the guest the cessation or reduction of undue noise. In such a case the tenant is obliged to comply with this requirement.
8.5. Every offence against common decency by the guest entitles [email protected] to an immediate termination of the contract and to set off its contractual claims for the period of the reservation. [email protected] has to be compensated for any additional, demonstrable damages.
8.6. Termination oft he contract is permissible in case of a long-dawn-out illness or infectious disease of the tenant (medical certificate required).
8.7. Information will be provided by best knowledge, without warranty.
8.8. Lost property (property left behind) will be sent back at the guest’s expense (unstamped) only upon request. [email protected] is obliged to store the property for six months.
8.9. No liability is accepted for money and valuables.
8.10. The customer acquires no right to the provision of certain specific rooms. Should the guest rooms booked be unavailable, [email protected] is obliged for equivalent replacement in the house or in another building.
8.11. All electronic equipment that the tenant brings along must be of up-to-date safety standards and may only be used by exercising due care.
8.12. Due to safety reasons, the second pair of keys is take out from inside when pulling the door and leaving the apartment.
9. General remarks
9.1. The place of jurisdiction for all disputes resulting from this contract and its performance, as far as legally permissible, is the place of operations.
9.2. In the event that one of the regulations of the General Terms and Conditions is invalid, all the other regulations do not lose their validity. Instead of the invalid regulation, a corresponding one is valid. Oral agreements only become effective upon confirmation by [email protected] in writing.